Perhaps we should have basked in our confidence. Perhaps we should never have doubted that we'd make the final. But these are the thoughts of complacent fools. As soon as we think we're that good, we stop trying as hard. The truth is that being recognised as one of God's Own Country's best hotels is just rewards for the efforts that the team delivers every day. So we'll tuck the commendation under our belts with thanks and continue to care for every guest the best we can.
(Well done team.)
